Processing Times & Shipping

It takes 2-3 days for us to make, stamp and package your order, every piece is made to order here in our studio. After that Shipping will take 1-2 days. So in total it can take up to 5 days. IF you are working on a deadline, please send us a message as soon as you can and I can try and work with you to getting it out soon!

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RETURN & EXCHANGE POLICY

Return and Refund Policy

Thank you for shopping at Rudies and Co!

If, for any reason, you are not completely satisfied with a purchase you can request a refund  14 days from the date on which you received your order . 

Please let us know if you'd like to return anything at  howya@rudiesandco.ie. If your order is sent back to me from abroad, you have the choice of either re-paying for delivery  or I can refund you the cost of the necklace. The cost of delivery will not be refunded. 

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded.

There are no refunds on earring due to hygiene reasons. 

Returning Goods

You are responsible for the cost and risk of returning your order to us.  

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Exchange

We are happy to exchange any goods that are unused and undamaged within 14 days of purchase. Contact us as soon as possible on the email address below to arrange an exchange, postage will not be paid for by us but by the customer themselves. 

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If you have any questions about our Returns and Refunds Policy, please contact us:

By email: howya@rudiesandco.com or simply fill out a form here - Click Me!